They just don't care..

It's very frustrating to do banking service at Capitec. They really don't care. I paid all their access accounts and have been struggling for weeks to get a paid up letter. I even went to the branch and no one could assist. Same with their call center. Capitec you are really playing with people's lives.You are violating my rights as your client and will take this further. Your slogan speaks about simplicity yet your are just complicating my life.