AM
Alex M

1 reviews | Active since Oct 2010

11 May 2016, 06:43

They just close our accounts without notice or bother to let you know why 2weeks later

<p>Me and other members of a stokvel got paid via capitec little did we know that our accounts would be frozen afterwards and as the bank failed to contact us to notify us about the closing of our accounts, we indivdually went into the bank to find out whats the matter as they each told us our accounts are closed to due to ********** activities to my surprise they automatically close our accounts without giving us a chance to even say anything. They labelled us **********!!! Blasphemy and defamation!!!</p>

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Replies (1)
Capitec Bank
Capitec Bank's reply11 May 2016, 12:46
Official

I acknowledge your posting, and have referred it to Randall Ramsden for immediate attention.

Feedback will be provided within 3 working days, and I trust that this situation will be resolved to your satisfaction.

Complaint Management

Capitec Bank