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surprice M

1 reviews | Active since May 2019

28 May 2019, 14:29

They have poor communication with clients

Capitec bank top manager and bank does not respect or value their clients . they think because now they have more clients they have over achieved,They are getting to BIG for your Boots!

0
Replies (2)
Capitec Bank
Capitec Bank's reply29 May 2019, 09:25
Official
I acknowledge your posting, and have referred it to Nandipha Mafoumba for immediate attention. 
Feedback will be provided within 5 working days.  I trust that this situation will be resolved to your satisfaction.

Complaint Management
Capitec Bank
Capitec Bank
Capitec Bank's reply08 Jul 2019, 11:02
Official
Good day Ms Monyana

As per the communication you were provided the matter has been resolved.  Should you have any further questions in this regard you may contact us directly.  Kind regards Complaint Management Capitec Bank