RL
Rosina L

1 reviews | Active since Nov 2024

26 Aug 2025, 16:20

They gave a stranger my money!!!

I sent someone money by mistake,then I requested for a reversal. The reversal was granted and I got my money back,two hours later the money disappeared and they said the enstranged recepient disputed it,obviously they would Who wouldn’t want free money??? Now I lost out on my hard earned money! So disappointed and definitely won’t recommend capitec!

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Replies (1)
Capitec Bank
Capitec Bank's reply26 Aug 2025, 16:37
Official
Good day Rosina. Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. Kind regards Capitec Bank