They failed to amend the funeral insurance and issued refund and noresponse.

I had a complaint with capitec regarding my insurance I asked them to remove my uncle because he passed on but they failed to do that..on the 9th of February ihad app issues and went to the branch for capitec to amend the policy instead they deducted and I asked the refund until today no response.system said policy cannot be amended because your policy cover is more that with the main meaning maximum cover is R170000 but according to the policy maximum cover is R100000.ineed that 300 that was deducted ireported the matter earlier.