1 reviews | Active since Sept 2016
they dont stick to thier arrangements and make empty promises
i went in to the bank to inform them that i lost my job and made arrangement , but every cent i get deposited into my account they take , yet i never defaulted my arrangement , the 1st time they took all the uif that was deposit into my account , i went into the branch they reversed the some of the money and PROMISED that they will not deduct again ,onLy on the arrangement date , AGAIN YESTERDAY I GET I GOT SOME MONEY , THEY DEDUCTED ALL AND WHEN I WENT IT THEY SAY THEY CANT REVERSE IT , BUT I WAS PROMISED THAT THEY WONT DEDUCT . I HAVE A FAMILY AND A ROOF TO PAY ,MY KIDS NEED TO EAT .
I acknowledge your posting, and have referred it to Donorique Wessels for immediate attention.
Feedback will be provided within 5 working days, and I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
I acknowledge your posting, and have referred it to Donorique Wessels for immediate attention.
Feedback will be provided within 5 working days, and I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
I acknowledge your posting, and have referred it to Donorique Wessels for immediate attention.
Feedback will be provided within 5 working days, and I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
I acknowledge your posting, and have referred it to Donorique Wessels for immediate attention.
Feedback will be provided within 5 working days, and I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
I acknowledge your posting, and have referred it to Donorique Wessels for immediate attention.
Feedback will be provided within 5 working days, and I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
I acknowledge your posting, and have referred it to Donorique Wessels for immediate attention.
Feedback will be provided within 5 working days, and I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
Hi Mr Daniels
As per our telephone discussion, you mentioned being happy with the explanation provided and it is no longer necessary for the reversal.
Kind regards
Donorique (Complaint Management Officer)
Hi Mr Daniels
As per our telephone discussion, you mentioned being happy with the explanation provided and it is no longer necessary for the reversal.
Kind regards
Donorique (Complaint Management Officer)