RE
Roxan E

1 reviews | Active since Nov 2018

14 Feb 2019, 13:18

THEY DON'T REFUND MONEY - they ***** it!!

I have been waiting for a refund from Capitec since the end of December 2018! it has been nearly 2 months now and still nothing has been received! And everytime I call in they just keep saying it has been escalated!!

TERRIBLE SERVICE!!

I am glad I have switched banks and would not recommend this bank to anyone!!

0
Replies (1)
Capitec Bank
Capitec Bank's reply15 Feb 2019, 08:16
Official
I acknowledge your posting, and have referred it to Noku Skenjana for immediate attention.
 
Feedback will be provided within 5 working days.  I trust that this situation will be resolved to your satisfaction.

Complaint Management
Capitec Bank