ST
Sonwabile T

1 reviews | Active since Dec 2021

03 Dec 2021, 14:02

They Don't help

Capitec Bank is allowing ****ers to keep on cleaning our accounts, Its doesn't matter whether a person did allow a debi check mandate, but why can't they don't give a client a right to cancel a Debi check, because I can call the services provider ask them to cancel the Debi check and when you are bieng ****med, ****ers won't cancel the Debi check because you say so they will keep on deducting money till you run dry and yet the Bank you are banking with (Capitec) will tell you to call them and ask them to cancel, where have you ever heard a ***** being told to stop stilling where as you you don't block them, so the only thing capitec will tell you is that you should change banking details at your work place Meaning you should change the Bank you banking with

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Replies (2)
Capitec Bank
Capitec Bank's reply03 Dec 2021, 14:07
Official
Good day Sonwabile 

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. 

Kind regards 

Capitec Bank

Best regards,

Capitec Bank
Capitec Bank's reply18 Feb 2022, 21:04
Official
Hi Sonwabile 

Thank you for your patience as we worked through your matter. We can confirm that it has been resolved. 

You may contact Client Care or visit any Capitec branch should further assistance be required.

Kind regards

Capitec Bank

Best regards,