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Palesa M

1 reviews | Active since Jul 2020

30 Jul 2024, 17:51

They deducted my mon...

They deducted my money without my knowledge now it can't be reversed but and the agreement was not signed for them to do the deduction clearly there's no POPIA ACT even the consultant inside the bank told me that they don't need my approval to deduct because since when I bank with them it's not acceptable at all.

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Replies (1)
Capitec Bank
Capitec Bank's reply30 Jul 2024, 20:09
Official
Good day Palesa M. Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. Kind regards Capitec Bank.