PS
Penelope S

1 reviews | Active since Aug 2016

26 Aug 2016, 14:07

They could not asssit on doing a reverse for payment I did.

<p>I made payment from capitec to capitec account ********** 318 SM Nkambule 073 675 682. which I than realised a few min that its a **** and I called the call center to ask them to reverse the funds which I was told they cannot. And now I have lost R4000 which I really need cause I was not helped. Yes I made the payment but afewmin after I realised I called and the bank could not help all the gave mewas the name of the person Sabelo which I dont know wat i will do wit that cause I need the money.</p>

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Replies (2)
Capitec Bank
Capitec Bank's reply26 Aug 2016, 14:55
Official

I acknowledge your posting, and have referred it to Riaan Jacobs for immediate attention.

Feedback will be provided within 3 working days, and I trust that this situation will be resolved to your satisfaction.

Complaints Management

Capitec Bank

PS
Penelope S's update26 Aug 2016, 15:14
Reviewer Update

Thanks it will really be of great help if I can get good feedback. Cause wuthout the money im stuck for the entire month.