they cant reverse a payment into a wrong account.

<p><br /> Capitec Bank <br />Banking<br /><br />I have mistakenly deposited money (R4500)into a wrong account which is XK Simelane *** and the correct account is S Mohalane ***, I went to Capitec bank dobsonville shopping centre the following day to ask them to please reverse the transaction for me, then i was told XK Simelane already used the money, I was told to open the case against XK Simelane to pay back the money. SAP they refused to open the case due to the money was not stollen and they advise me to write affidavit they. Today I return to Capitec bank dobsonville shopping centre I told the person who was helping me the police can't open the case regarding my problem and he said to me there is nothing they can help me with.</p> <p>but then i ask myself why Capitec bank is different from other banks, because with other banks, I was not expecting this kind of a service from a bank that always advertise how good their services are from other banks. I really need that money transfer to correct account , how do I get it back when the bank cant help me..</p> <p> </p>