They are very unprofessional and do not care for the customers

hi my name is Leonard Motaung I have a very big problem involving @capitec bank

I had a debit order dispute went to the brunch to dispute it then after my account was frozen I went to the bank to log a formal complaint and all I got was an incident no.*** and was told they would get back to me

to date nothing has happened my account is still frozen I think capitec is trying to take my money for no reason y would they freeze my account by me just logging a debit order dispute???