1 reviews | Active since May 2016
They are taking forever to update my ITC
<p>Begining March i reported capitec bank for failing to tell me where my account was handed over to. after sending me from pillar to post they ultimately gave me the name of the debt collector, which i contacted emmediately and paid all my debts in full. I am now again back to square one as i have to call them now and again following up on the matter. I have forwaded them paid up letters but they won`t act. they have this sense of stalling and taking people for granted. i am so dissapointed with this bank. here is the reference they gave me when i first raised this matter with them ***6.</p>
I acknowledge your posting, and have referred it to Adwena Williams for immediate attention.
Feedback will be provided within 5 working days, and I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
I acknowledge your posting, and have referred it to Adwena Williams for immediate attention.
Feedback will be provided within 5 working days, and I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
Hi Nontethelelo
In relation to our telephonic conversation, thank you for choosing Capitec Bank as your chosen Credit Provider, we appreciate your business and you being our client. Once again I do apologise for the inconvenience and frustration this matter might have caused you. We will be in touch once I receive feedback from the relevant role players.
Adwena Williams
Complaint Officer
Capitec Bank
Hi Nontethelelo
In relation to our telephonic conversation, thank you for choosing Capitec Bank as your chosen Credit Provider, we appreciate your business and you being our client. Once again I do apologise for the inconvenience and frustration this matter might have caused you. We will be in touch once I receive feedback from the relevant role players.
Adwena Williams
Complaint Officer
Capitec Bank