They are robbing people. Poor customer care

Hello peter my name is Mthunzi my cellphone number is ‪***‬, I have a problem on 19 June 2023 I bought at Shoprite Emnambithi for R365. 01, I used the card to swipe, on 23 June at 00:00 in the morning the same amount was deducted from my account again, I went to Capitec and they said they are still negotiating with Nedbank to return it, luckily they have finally returned it, the thing that bothers me the most is that they put R365.01 but in my account available balance is R247. 73, are there any R114 charges? Whose problem is it that they took my money *******ly? Please tell Capitec and Nedbank to refund my full amount, Capitec is the bank I use Nedbank is the speed point they use at Shoprite where I bought it.

Please help me.

Kind regards Mthunzi Mazibuko