mG
marchand G

1 reviews | Active since Apr 2015

24 Apr 2015, 19:03

they are disappointing....

Hi there<br> <br> I have a problem with Capitec Bank because they are not doing they job....<br> <br> I've never had problem's with them but after today i am really tried om them<br> <br> I''ve had a lot of payment done from and to me, And for the first time they can't even tell me why nothing is working,<br> <br> They have not even emailed me back or even gave me a call to say they are working on it<br> <br> That is not the service we expect from a bank<br> <br> This is not how it works and people should know behind the smiles and nice word's they are only have to take money from you and have your money in the accounts but as soon as we need any help they just do NOTHING..<br> <br>

0
Replies (1)
Capitec Bank
Capitec Bank's reply28 Apr 2015, 08:05
Official
Hello marchand1992,

I acknowledge your posting, and have referred it to Candice Dawson for immediate attention.

Feedback will be provided within 3 working days, and I trust that this situation will be resolved to your satisfaction.

Bianca Pieterse
Complaint Administrator
Capitec Bank

Best regards,