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daniels.tracylee daniels.tracylee

1 reviews | Active since Jul 2016

26 Apr 2017, 19:22

These people honestly cant get anything right

<p>I have a loan with this useless people and for the past few months it came off like clock work on my standard bank account like it was suppose to. Today is the 26th and it didnt come off yet... Only to get a call to ask me did i get paid yet... Because i didnt pay them yet. The idiot tells me it will come off today... The debit order just went off but off the ****ing wrong account! It went off the Capitec savings account... After I said it needed to come off the Standard Bank account...</p> <p> </p> <p>I have honestly had my fair share of bull**** from this bank because now AGAIN I need to deposit money into this account for my other debit order because this people cant do anything right.</p> <p> </p> <p>I DO NOT WANT AN OFFICER (jacqueline radyn) or her manager to call me... Im tired of dealing with both of them because they are as useless and filled with empty promises... And yes im still waiting for my debit order fees to be paid back that Chantel said she would get me.</p>

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Replies (2)
Capitec Bank
Capitec Bank's reply28 Apr 2017, 08:12
Official

I acknowledge your posting, and have referred it to Randall Ramsden for immediate attention.

Feedback will be provided within 3 working days, and I trust that this situation will be resolved to your satisfaction.

Complaint Management

Capitec Bank

Capitec Bank
Capitec Bank's reply10 May 2017, 13:46
Official

Good day Miss Daniels

As per our telephonic discussion , I have sent you two emails earlier today.

Kind regards

Randall Ramsden