There was a transact...

There was a transaction that went through on the early morning of the 9th of February a sum of R670 was deducted from my account when I informed them about it they told me that I will need to pay a sum of R80 to carry out investigations and dispute the transaction and they blocked my card and I need to pay R75 for them to re open another card and I also read on some reviews that the same company has been deducting money from capitec bank owners and nothing is being done about it