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1 reviews | Active since Oct 2016

25 Oct 2016, 22:34

Their strong point is definitely not in online and mobile banking

<p>They claim to have excellent mobile banking and also online banking. If only this was true. Their online banking is shocking... And NO! Unfortunately not in any good way. They have a very bad login design. The struggle is real and frustration builds up fast when you're trying to get into your account. If that's not enough you need to get into the ****** smartphone app before you can enter. They could just use a 4 degit code like 100% of the other banks and send it to your sim. They might have low charges, but they are definitely not the right bank for online shoppers or gamers. Also not for starting an online business... Not even close. I'll rather pay for quality if this is the case </p>

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Replies (3)
Capitec Bank
Capitec Bank's reply26 Oct 2016, 08:52
Official

I acknowledge your posting, and have referred it to Nondi Tsholoba for immediate attention.

Feedback will be provided within 3 working days, and I trust that this situation will be resolved to your satisfaction.

Complaint Management

Capitec Bank

Capitec Bank
Capitec Bank's reply26 Oct 2016, 08:52
Official

I acknowledge your posting, and have referred it to Nondi Tsholoba for immediate attention.

Feedback will be provided within 3 working days, and I trust that this situation will be resolved to your satisfaction.

Complaint Management

Capitec Bank

Capitec Bank
Capitec Bank's reply26 Oct 2016, 08:52
Official

I acknowledge your posting, and have referred it to Nondi Tsholoba for immediate attention.

Feedback will be provided within 3 working days, and I trust that this situation will be resolved to your satisfaction.

Complaint Management

Capitec Bank