DA
Dennis A

1 reviews | Active since Sept 2018

22 Oct 2022, 10:15

theft of money

we had a debit order for vodacom a few months ago and the money disappeared at capitec and they are pulling their shoulders up.no investigation,nothing.it doesnt even show the money on the bank statements.my wife reported it but to no avail.theft through the bank.R2800 missing and no record of it.now im far behind on my vodacom and have been auapended on my contracts.what world are we living in where your money in the bank dussapears and no conaequences for the bank

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Replies (1)
Capitec Bank
Capitec Bank's reply22 Oct 2022, 10:47
Official
Good day Dennis 

Thank you for letting us know of your concern, and for your patience while we explore this matter. 

We have assigned your query to a designated official who will contact you within the next business day. 

Kind regards 
Capitec Bank