***** theft complaint zero feedback

I lodged a ***** of ******* debit orders going off monthly since December. One was refunded. It still goes off. How capitec cannot trace to which account the money is going nor stop debit orders from their side is beyond me. I even stopped my card now there is another debit order different amount that went off. Every investigation costs R80 if they manage to retrieve it. I don't feel my money is safe with capitec and there's a big lack of urgency. Then they still push for me to get a credit card... Can we start by keeping my money in my account and providing the service to protect my money and take ******* debit orders seriously. And nobody can tell me where the money is going to. ITS JULY ALREADY!!!!