1 reviews | Active since Mar 2021
THEFT BY CAPITEC BUSINESS OF OUR BUSINESS FUNDS
HORRIFIC HORRIFIC HORRIFIC!! We opened a Business account with Mercantile Bank and noticed now that since March they have been "reserving funds" and then taking double amount off of our account at later dates and they are saying that the funds were on hold!! We purchase product from overseas as well as pay Customs prior to any product or package being released and CUSTOMS WILL NOT RELEASE A PACKAGE IF PAYMENT IS NOT RECIEVED!!!!! So the FUNDS WERE NOT ON HOLD AS CUSTOMS HAVE RELEASED ALL OF THESE PACKAGES meaning that THEY HAD RECEIVED PAYMENT ON THAT DATE, Yet, Capitec is now deduction those amounts months later!! They are *****ing our money in Plain sight and then have the odasity to want proof from us!! Unacceptable and disgusting!! 2 days since the last we phoned after them to follow up and they do not bother to get back to us!! I am afraid that with this happening our business is at a HUGE LOSS!! We cannot afford this!
