Theft By Capitec Banking Employees

Today I went into Capitec bank to do a deposit. When I got to teller, I handed him the money and the account number was not working. I made a call to check the bank account number. The teller asked me to step outside and make the call to check the bank account number. I came back into the bank a few minutes later and asked him to check his camera because he did not give my money back to me, He said there are no Cameras and he cannot remember whether he gave me the money. This is disgraceful from the banking sector. The branch manager (Mbali) was unable to assess whether the teller had ****** the money and was very unhelpful. She refused to give me his employee number to report a case of theft. The complaints dept says ask branch manager to resolve the matter. The branch manager says we cannot do anything as there are no cameras by the tellers to verify your story. *** is their complaint reference. People like this should be fired on the spot. I dont know who is worse. The teller losing my money or the manager letting it slide. I hope the CEO Gerrie Fourie addresses theft in his branches and the camera issue.