dL
dillan L
1 reviews | Active since Nov 2015
27 Nov 2015, 17:28
theft
I put my card in a ATM to draw money, it said enter a 10 digit pin so I pressed cancel and then the ATM swallowed my card.. While I was getting my phone to call capitec to stop my card I got a sms that Money was withdrawed from a different ATM.... When I reported it and asked for my money back the bank said it will take 30 working days after that the head office said I gave my pin out and can't give the money back...
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Capitec Bank's replyOfficial
30 Nov 2015, 10:42Hello Isle liebenberg,
I acknowledge your posting, and have referred it to Randall Ramsden for immediate attention.
Feedback will be provided within 3 working days, and I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
I acknowledge your posting, and have referred it to Randall Ramsden for immediate attention.
Feedback will be provided within 3 working days, and I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
Best regards,
Capitec Bank's reply30 Nov 2015, 10:42
Official
Hello Isle liebenberg,
I acknowledge your posting, and have referred it to Randall Ramsden for immediate attention.
Feedback will be provided within 3 working days, and I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
I acknowledge your posting, and have referred it to Randall Ramsden for immediate attention.
Feedback will be provided within 3 working days, and I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
Best regards,