SL
Soffiya L

1 reviews | Active since Jun 2019

28 Jan 2022, 15:55

Theft!!!!!

***2

This is with card disputes. I do not care with there is a back log . I want this sorted immediately. I will close my bank account . Never have I ever had to wait a month for something so small to be resolved . I was given the last communication by

Mikhaela Hope Africa - 29 December 2021???

This is a theft ! You have taken the money . This is just over 14k that was refunded by agoda which was then released back into my account ! Then Money then went out minutes later!

It has been over a month now! I will not accept this. You people best sort this out .

I have waited long enough now and if this is not sorted by end of next week I will be going to the Ombudsman and involving my lawyers .

The last ***8 - Devan .

0
Replies (1)
Capitec Bank
Capitec Bank's reply28 Jan 2022, 18:32
Official
 
Good day Soffiya

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. 

Kind regards 
Capitec Bank