theft

money was sent out of my account , which i do not recognise . i asked for a dispute ,but they told me they will freeze my account and i must go to he police. I said i have to buy and transfer money to buy groceries etc . they said they cannot adist me . like how safe is my money eith this so called bank . century city / canal walk branch could not assist me and consiltants are uselles . as they do not care about my money which is clearly not safe with this so called bank .

Iam setiching to discovrry bank ASAP unless i get my money back