The worste service EVER

I ended up browsing one day in search of a product (in this case a banking product) and came across Capitec Bank that seemed to have the best of what I was looking for. I then sent an email as I just do not have the time to visit a bank and got a reply the next day requesting information from me. I sent the information the next day (no being the 01st June 2015) and till today I have not heard anything back, even after sending four emails. I then contacted and asked to speak to the consultant that assisted me and advised that she was busy on a call and the person I spoke to then took my details and advised that they will get the consultant who assisted me to call me back and till today ****h June 2015) i have not gotten a call back or a reply to my email. I have now given up hope and will never draw towards using Capitec Back for anything.