The worst Forex department in the World

Try as you might, it is impossible to reach the Forex department by phone. You can go to your local branch not even they seem to be able to reach who ever is responsible. This is extremely frustrating and one has to wonder how a bank, who seems to do so well in their other departments, can be so non existing when it comes to Forex.<br> It certainly leaves for a bad taste when there is bills to pay. I have still had no feedback why Forex is unable to pick up a phone or have a person to do so in the hours stipulated on their site and communicated to their branches.