the worst customer service ever from Dayne Mullins (Capitec Operations) [mailto:***]

<p>I called yesterday asking for a loan and the guy i spoke to was Dayne Mullins (Capitec Operations) ********** and he advised me to send him my documents and i asked how long will it take and he sent me this</p> <p>This message originated from outside your organization</p> <p><br />I did not get an email from you with the docs? This is the 1st email you sent me. Please attach the docs and send to me. It will take about 2-4hours after I get the docs.</p> <p> </p> <p>Kind Regards</p> <p> </p> <p>Dayne Mullins <br /> Sales professional: Direct Loan<br /> Central Credit Direct</p> <p> </p> <p>T +27 86 ********** F +27 86 ********** <br /> GPS 33°54’3.7” S 18°37’27.1” E<br /> BSE Building, 89 Voortrekker Road, Bellville 7535</p> <p>PO Box 12451, Die Boord, Stellenbosch 7613<br /> capitecbank.co.za</p> <p> </p> <p> </p> <p> </p> <p>From: Zandiswa Jaxa [mailto:] <br /> Sent: 28 November 2016 12:34 PM<br /> To: Dayne Mullins (Capitec Operations) ********** /> Subject: RE: Loan Ref: ********** 4</p> <p> </p> <p>Please adv. Since you have all the documents how long will it take for me to get feedback</p> <p> </p> <p>From: Zandiswa Jaxa <br /> Sent: Monday, November 28, 2016 11:33 AM<br /> To: 'Dayne Mullins (Capitec Operations)'<br /> Subject: RE: Loan Ref: ********** 4<br /> Importance: High</p> <p> </p> <p>Dear Dayne</p> <p> </p> <p>Please find all that was requested.</p> <p> </p> <p>Kind regards</p> <p>From: Dayne Mullins (Capitec Operations) ********** <br /> Sent: Monday, November 28, 2016 3:40 PM<br /> To: Zandiswa Jaxa<br /> Subject: RE: Loan Ref: ********** 4</p> <p>Good day Zandiswa</p> <p> </p> <p>Please be advised that I will be in a conference today. I will call you in my tea or lunch to do the loan.</p> <p> </p> <p>Kind Regards</p> <p> </p> <p>Dayne Mullins <br /> Sales professional: Direct Loan<br /> Central Credit Direct</p> <p> </p> <p>T +27 86 ********** F +27 86 ********** <br /> GPS 33°54’3.7” S 18°37’27.1” E<br /> BSE Building, 89 Voortrekker Road, Bellville 7535</p> <p>PO Box 12451, Die Boord, Stellenbosch 7613<br /> capitecbank.co.za</p> <p>The branch cannot as you opened the app with me. I will call you in my lunch which is at 12:30.</p> <p> </p> <p>Kind Regards</p> <p> </p> <p>Dayne Mullins <br /> Sales professional: Direct Loan<br /> Central Credit Direct</p> <p> </p> <p>T +27 86 ********** F +27 86 ********** <br /> GPS 33°54’3.7” S 18°37’27.1” E<br /> BSE Building, 89 Voortrekker Road, Bellville 7535</p> <p>PO Box 12451, Die Boord, Stellenbosch 7613<br /> capitecbank.co.za</p> <p> </p> <p> </p> <p> </p> <p>From: Zandiswa Jaxa [mailto:] <br /> Sent: 29 November 2016 09:16 AM<br /> To: Dayne Mullins (Capitec Operations) ********** /> Subject: RE: Loan Ref: ********** 4<br /> Importance: High</p> <p> </p> <p>Hi cant the branch finalise it for me because I was hoping to get it today before I nock off @ 3</p> <p>From: Dayne Mullins (Capitec Operations) ********** <br /> Sent: Tuesday, November 29, 2016 12:58 PM<br /> To: Zandiswa Jaxa<br /> Subject: RE: Loan Ref: ********** 4</p> <p> </p> <p>This message originated from outside your organization</p> <p><br />I will call you shortly to conclude Zandiswa. Just got out of the conference now.</p> <p> </p> <p>From: Zandiswa Jaxa [mailto:] <br /> Sent: 29 November 2016 12:41 PM<br /> To: Dayne Mullins (Capitec Operations) ********** /> Subject: RE: Loan Ref: ********** 4</p> <p> </p> <p>I’m still waiting</p> <p> </p> <p>From: Dayne Mullins (Capitec Operations) ********** <br /> Sent: Tuesday, November 29, 2016 10:20 AM<br /> To: Zandiswa Jaxa<br /> Subject: RE: Loan Ref: ********** 4</p> <p> </p> <p>This message originated from outside your organization</p> <p> </p> <p> </p> <p> </p> <p> </p> <p>This message originated from outside your organization</p> <p><br />Thank you Zandi</p> <p> </p> <p>I have submitted your application and will provide you with feedback asap.</p> <p> </p> <p>Kind Regards</p> <p> </p> <p>Dayne Mullins <br /> Sales professional: Direct Loan<br /> Central Credit Direct</p> <p> </p> <p> </p> <p> </p> <p> </p> <p> </p> <p> </p> <p> </p> <p> </p> <p> </p> <p> </p> <p> </p>