SZ
Snethemba Z

1 reviews | Active since Dec 2022

23 Dec 2022, 06:59

The worst Christmas ever thanks to Capitec Bank

Capitec has given my family the worst festive experience ever. My husband’s account has been stopped for a while now, we are struggling with bond and vehicle payments, I don’t even want to mention Christmas shopping. We will be homeless and vehicle less soon. This treatment is atrocious, Capitec is messing with our lives. Do your nonsense investigations after you release our hard earned money. Imagine you guys are holding someone’s salary 😳we have submitted all documents that were requested and still nothing. I want food in my house today! I want to buy Christmas things for my family today! Stop this dehumanising nonsense process, I’m pretty sure you haven’t even stopped accounts of the people that actually do *****. It’s enough now, I want Gerrie Fourie to call me himself and tell me if this is how he wants us to spend Christmas.

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Replies (1)
Capitec Bank
Capitec Bank's reply23 Dec 2022, 14:30
Official
Good day Client Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. Kind regards Capitec Bank