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Cherilee H

1 reviews | Active since Sept 2024

02 Sept 2024, 17:31

The worst Business account in South Africa

Opend a Business account a month ago - app doesnt allow virtual card access - waited for real card to be Delivered ( nothing arrived - kept reminding them ) Business accounts alows money in , but blocks you once you need to start paying for stuff...dont bother visiting your Local Branch...as the Staff are limited to nomal accounts. Just as you loose your cool and decide to close the account ? It takes 4 weeks to get your money back......Capitec Business Account Big Time......No No

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Replies (2)
Capitec Bank
Capitec Bank's reply02 Sept 2024, 20:18
Official
Good day Cherilee, thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. Kind regards Capitec Bank.
Capitec Bank
Capitec Bank's reply04 Sept 2024, 14:34
Official
Hello Cherilee

In response your complaint, kindly refer to our telephone conversation held on 4 September 2024 / email correspondence sent to you on 4 September 2024, as outcome of complaint. 

Please feel free to contact us directly should you have any other enquiries relating to the matter. 

Kind regards, 

Capitec bank