THE WORST BANK IS CAPITEC - DO NOT JOIN

This bank does NOT even deserve one star. I could not be more disgusted in a bank than I am right now. I joined the bank not so long ago and ended up getting basically my whole family to join up too. They left banks that they were with for years and now we all regret our decision and are going back to banks that actually care about their customers. Right now my dog is most probably going to die because of this bank. I am a Business man. When I get customers I send them a proforma invoice and at the bottom of the invoice it states that when someone pays the couriers take 2-3 WORKING days to deliver goods. A customer of mine placed his order on THURSDAY which means he will only get it on MONDAY. He phones his bank and gets my BANK ACCOUNT BLOCKED because he says he hasn't received his part yet. I asked my lawyers and according to them only a COURT can block an account. This gets me to my other problem which is if I am angry with anyone I can PHONE the call center (we tried this) and they will block the account OVER THE PHONE. So guys basically you can phone your bank and tell them someone you dislike has something of yours please block their account here are their details and they will do it OVER THE PHONE! They do not ask questions, they do not even phone you to tell you what has happened or asked for your side of the story. They just block your account. I went into the bank about this and was told a million people form Capitec will phone me. I have not received one call. My dog has bilary and I cannot get him to a vet as my account is blocked, so if he dies I will hold Capitec responsible and I will not stop until this is sorted out. Capitec look after other banks clients before their own. I am absolutely disgusted. This guy has also told me only HE can undo this and he said he will go back to Zimbabwe (Where he is from) and he won't undo it, he said I will have to come there myself as he will say he never received his goods. IF this does not get sorted out, my lawyers already informed me that I can take this to court which i WILL do. PEOPLE do not join this bank, rather go elsewhere where they look after their clients. How the hell is this allowed? Please can someone give me the name of the person at Capitec who allowed this to happen so that I can block their account too, all I need is their banking details anyway.