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Phumudzo M

1 reviews | Active since May 2020

10 Jun 2025, 15:01

THE WORST BANK............................................................

I'm deeply frustrated by the handling of my daughter's account issue at Capitec. Her account was debited on May 28th, and despite immediately contacting Capitec, she was told a dispute was logged. Today, after following up, she learns there's no record of the dispute, and only now is being transferred to the ***** department. This delay is unacceptable. We need this resolved immediately.

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Capitec Bank
Capitec Bank's reply10 Jun 2025, 16:37
Official
Good day Phumudzo, Thank you for letting us know of your concern and for your patience while we explore this matter. We have assigned your query to a designated official, who will contact you within the next business day. Kind regards Capitec