the worst bank

Client Care Centre Thu, 9 May, 10:26 (6 days ago) to me

Good day Frieda,

Thank you for your patience.

Kindly be advised as per the feedback received from the support team, the hold will remain on the funds for possible repatriation as the funds are proceeds of reported *****.

Our records indicate that a dispute was also sent to the Complaint Management team for further review on case number ***1.

Please allow time for the Complaint Management team to reach out to you with further guidance.

We hope the above is in order.

Should you require any further assistance on our end, you may send us a new email at ***.

Alternatively, you may reach out to our WhatsApp platform at ***or visit any of your nearest Capitec Bank branches. Please see the below link for our branch locator.

Branches | Capitec Bank

Please accept our sincere apology for any inconvenience caused during this ordeal.

Kind regards

Marvin Karolesen Agent: Service Admin Service Support

GPS 33°54’3.7” S 18°37’27.1” E BSE Building, 89 Voortrekker Road, Bellville 7535

PO Box 12451, Die Boord, Stellenbosch 7613 capitecbank.co.za

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