The trouble with Capitec

The most wonderful, amazing staff that become like your second family... Every Capitec branch I have ever stepped into was filled with smiling faces... although I cannot imagine why...

From the long hours their staff put in for minimal reward... the pressure to perform well- all for the benefit of those in, at times,undeserved "higher positions". Preferential treatment of senior management's friends and family, the disregard for the safety of their staff as evidenced by their closing times. Yes, the staff are grateful to have jobs in these extremely trying times- it is visible in the "vibe" that cannot be experienced in any other bank's branch environment. These branch employees are the core of the business. I personally do not feel that the company has come to this realisation as yet... as witnessed by the treatment of these very staff members that hold the power of the entire business in their hands... Capitec's management is a disgrace and I feel that this is terribly unfortunate seeing as this business is a potential gold mine, how much more progress would be made if they actually took care of the people who are taking care of their business? Something to ponder...

Being married to a Capitec staff member, I may be immensely biased, however, my bias, I feel, is justified in the hours I sit at home alone waiting for the man of the house to come home, the weekends that are sacrificed because we have a bond to pay- and so the inequality and unfairness is endured... year in and year out without change.

I hope that when people walk into a Capitec branch at 17.55 in the evening, they remember the family of that Capitec staff member that is waiting at home for their son, daughter, mother, father, sister, brother, husband or wife to come home safely.