The service is disgusting and disgraceful

I have paid up all three accounts in 2020-03-10 and yet I have only been given one paid up letter I have called and went to the branch and they are still failing me as their customer I only got a paid up letter for the following ref number CAP*** and nothing with my other two accounts one ending 5181 and the other ending in 5061 I am so disappointed by the unprofessional service even when you go to the branches they give you a nothing explanation after this am closing my Capitec account you have caused me so much I have been in and out of hospital trying to sort this out yet I find out today that you and veri-tex are not doing your job