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Angelique R

1 reviews | Active since Jun 2023

12 Jun 2023, 12:53

The POPI act and Personal and Private information has been shared to Public.

There is no respect for a persons privacy, personal information and they have ignored the POPI act completely.

I have unfortunately heard from a few different people that my personal information has been shared, and that my private life (which is no ones business) has been spreading around.

These people have gone to the same person to do their banking and she has indulged them with my personal life and information freely.

i am outraged and wish to take this further, as my personal and private life banking and otherwise should not be shared freely by her.

I will be taking this further as by law, personal and private information may not be shared with anyone (clients/family and friends)

0
Replies (3)
Capitec Bank
Capitec Bank's reply12 Jun 2023, 14:42
Official
Good day Angelique
 
 Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. 
  
Kind regards 
Capitec Bank 
Capitec Bank
Capitec Bank's reply19 Jun 2023, 11:47
Official
 
Hello Angelique 
We were unable to reach you. Please feel free to contact us directly should you have any other enquiries relating to the matter 
Email: *** 
Call: *** 
Capitec Bank
Capitec Bank's reply20 Jun 2023, 11:42
Official
 
Hello Angelique 
 
In response your complaint, kindly refer to our telephone conversation held on 20th of June 2023.  
Please feel free to contact us directly should you have any other enquiries relating to the matter. 
 
Kind regards, 
Capitec bank