SM
Sithabiso M

1 reviews | Active since Apr 2021

18 Nov 2021, 13:05

The National Credit Act prohibits the listing of prescribed debt

I failed to pay capitec bank after I lost my job. Contacted them to settle my account they told the can't accept payment from me as my debt is prescribed but they still listing my name on credit bureau. What capitec is doing its against the law. The National Credit Act prohibits the listing of prescribed odebt

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Replies (2)
Capitec Bank
Capitec Bank's reply18 Nov 2021, 13:23
Official
Good day  Sithabiso

Thank you for letting us know of your concern, and for your patience while we explore this matter. 

We have assigned your query to a designated official who will contact you within the next business day. 


Kind regards 
Capitec Bank
Capitec Bank
Capitec Bank's reply18 Feb 2022, 16:38
Official
Hi Sithabiso

Thank you for your patience as we worked through your matter. We can confirm that it has been resolved. 

You may contact Client Care or visit any Capitec branch should further assistance be required.

Kind regards

Capitec Bank