1 reviews | Active since Nov 2014

01 Feb 2017, 22:23

The most suspect bank

<p>Revising payment dates with all other financial institutions have never been an issue, with the exception of Capitec Bank</p> <p>My loan statement clearly reflects payments on the last day of every month for the past 2 years, yet my Transunion credit report indicates non-payment of 30 consecutive days for 4 months</p> <p>I visited the Rosebank branch last year whereby I submitted a letter from my employer regarding the revised payment date</p> <p>I was told that this would be in order and that the date would be amended accordingly</p> <p>I do not appreciate being disrespected by Capitec Bank and will continue to communicate this malpractice to as many people as possible</p>

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Replies (1)
Capitec Bank
Capitec Bank's reply02 Feb 2017, 08:36
Official

I acknowledge your posting, and have referred it to David Morris for immediate attention.

Feedback will be provided within 3 working days, and I trust that this situation will be resolved to your satisfaction.

Complaint Management

Capitec Bank