DK
Duduzile K

1 reviews | Active since Nov 2015

13 Nov 2015, 09:03

The lady at counter number 2 deposits.

I went thee this morning to make a deposit my number was A007. I was sitting aaand awaiting for my number to be called and i realised that the guy who came after me was being served. I went to enquire why was that guy attended to before me as his number was A009 clearly he came after me. O was told to wait they will serve me aafter him when I asked why was I was there before him the lady just rolled her eyes as me and this guy were arguing and instead she continued to attend the guy and no apology nothing.

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Replies (1)
Capitec Bank
Capitec Bank's reply13 Nov 2015, 14:53
Official
Hello dukza.kunene,

I acknowledge your posting, and have referred it to Lindiswa Beya-Nakani for immediate attention.

Feedback will be provided within 3 working days, and I trust that this situation will be resolved to your satisfaction.

Complaint Management
Capitec Bank