The ***s never came home.

I app**** for a Capitec loan about a month ago. From the beginning, there were issues with uploading my documents. Following this, I called in about four times not counting the 3 or 4 other times I was on hold for so long that I ran out of airtime. Each time I was informed the matter was being escalated and that my account was sitting with a pay slip creator as I am self-employed, like being told the ***s will come home. Today I call in only to be informed my application was canceled, huh? Canceled by who? I strategically app**** for this loan to align with the end of the festive season now they want to open another application that will take another 7 to 14 working days (probably more) when they have already done 4 different queries against my credit record. No thank you Capitec!