1 reviews | Active since Jun 2016
The compliant management officer, Kadi Diallo, cant even respond to my email. WOW capitec
To get answers you will have to write a review on hello peter, surprisingly even a manager will not respond to your email. A simple request of proof of what has been explained cannot be attended to. I requested a break down of every calculation of interest that was added to my loan account as per Kadi Diallo,s email. But since I sent through a request on the 11th of September even today I have not yet received a respond or just an acknowledgement to show that my request is being attended. What a shame. For sure there is a provision in the national credit act that allow us as client to request detailed account statement, if you have no knowledge of it advise me and I will forward same to you. Shame on you Kadi, I wonder how you got to be a manager of a department of this kind. I demand a breakdown of every interest that you have charged me from the date I took a loan from you as per the calculation explained on the email. What is so difficult for you to provide me with same. Please say if you cant then I will sent my request through to the national credit tribunal then you will then attend to my request
