The Capitec App does not work

Item: Capitec Bank
Rating: 2
Author: Liam M

The Bank App is pathetic. They won't let you do certain things in the branches, only on the app. The catch? The app does not work. Tired of seeing a white screen when trying to do simple things like check my balance or make a payment,

Helpful (0)

Replies (3)

Capitec Bank's replyOfficial

24 Dec 2019, 08:16

I acknowledge your posting, and have referred it to Complaint Management for immediate attention.

Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.

Kind regards
Capitec Bank

Best regards,

Capitec Bank's reply24 Dec 2019, 08:16

Official

Best regards,

Capitec Bank's replyOfficial

27 Dec 2019, 09:52

Good day Liam M
We are trying to contact you to no avail. Kindly contact Complaint Management on ***regarding your complaint. REF: ***5
Kind regardsCapitec Bank

Best regards,

Capitec Bank's reply27 Dec 2019, 09:52

Official

Good day Liam M
We are trying to contact you to no avail. Kindly contact Complaint Management on ***regarding your complaint. REF: ***5
Kind regardsCapitec Bank

Best regards,

Capitec Bank's replyOfficial

09 Jan 2020, 09:19

Good day Liam M,

We are trying to contact you to no avail.I will be closing the matter on my side until further correspondence from you.

Kind regardsComplaint ManagementCapitec Bank

Best regards,

Capitec Bank's reply09 Jan 2020, 09:19

Official

Good day Liam M,

We are trying to contact you to no avail.I will be closing the matter on my side until further correspondence from you.

Kind regardsComplaint ManagementCapitec Bank

Best regards,