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kefiloe L

1 reviews | Active since Sept 2016

08 Sept 2016, 16:41

The best customer service, ever.....period!!

<p>After a number of disappointments in the last 24 hrs, today I decided to give Capitec bank a try and see if they could help with the financial pickle i found myself in.....and boy, did they help me out!! I was assisted by an amazing young lady by the name of Nombeko. She's by far the epitome of what fantastic customer service should be in SA. Not only was she courteous towards me, but she was also incredibly patient and never once made me feel like an annoying client. After a long day & her tenacity to do all she could to assist me, I walked out of the bank with exactly what I had hoped to get. Nombeko my dear, you're certainly an asset to Capitec and with an awesome manager like Mduduzi, I truly hope you get your promotion soon.</p>

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Replies (1)
Capitec Bank
Capitec Bank's reply09 Sept 2016, 08:14
Official

Thank you for your comments. Capitec Bank has established a reputation for delivering service excellence, and we're pleased to hear about your great experience.

I will pass on your kind words to Nombeko , we trust that your future association with Capitec Bank will continue to live up to your expectations.

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Capitec Bank