nM
nomzamo M
1 reviews | Active since Oct 2017
17 Jan 2019, 17:00
The bank won't reverse the incorrect debit order
Went to Capitec bank Randburg branch to reverse an amount that was deducted last month 7th of December 2018 but the bank didn't allow it because it's over 40days they have to send some request? Honestly I'm so angry because I need this money urgently and there is a reason I'm reversing it, first of all!!you guys advised us that we can reverse till 60days now there is issues/and stories? I really need this to be fixed urgently !
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Replies (10)
Capitec Bank's replyOfficial
18 Jan 2019, 10:30Please accept my sincere apology for the frustration you experienced as result of this incident.
Wendy Mbelekane will take ownership of this investigation and will provide you with feedback within the next 5 working days. I trust that the matter will be resolved to your satisfaction.
Complaint Management
Capitec Bank
Wendy Mbelekane will take ownership of this investigation and will provide you with feedback within the next 5 working days. I trust that the matter will be resolved to your satisfaction.
Complaint Management
Capitec Bank
Capitec Bank's reply18 Jan 2019, 10:30
Official
Please accept my sincere apology for the frustration you experienced as result of this incident.
Wendy Mbelekane will take ownership of this investigation and will provide you with feedback within the next 5 working days. I trust that the matter will be resolved to your satisfaction.
Complaint Management
Capitec Bank
Wendy Mbelekane will take ownership of this investigation and will provide you with feedback within the next 5 working days. I trust that the matter will be resolved to your satisfaction.
Complaint Management
Capitec Bank
nM
nomzamo M's updateReviewer Update
18 Jan 2019, 13:26i need this to be fixed urgently, i need funds to be in my account by tomorrow morning latest!! failing to do so, i m taking legal actions against the bank
nM
nomzamo M's update18 Jan 2019, 13:26
Reviewer Update
i need this to be fixed urgently, i need funds to be in my account by tomorrow morning latest!! failing to do so, i m taking legal actions against the bank
nM
nomzamo M's updateReviewer Update
18 Jan 2019, 13:26i need this to be fixed urgently, i need funds to be in my account by tomorrow morning latest!! failing to do so, i m taking legal actions against the bank
nM
nomzamo M's update18 Jan 2019, 13:26
Reviewer Update
i need this to be fixed urgently, i need funds to be in my account by tomorrow morning latest!! failing to do so, i m taking legal actions against the bank
nM
nomzamo M's updateReviewer Update
18 Jan 2019, 13:27this Wendy must contact me NOW!!
nM
nomzamo M's update18 Jan 2019, 13:27
Reviewer Update
this Wendy must contact me NOW!!
nM
nomzamo M's updateReviewer Update
18 Jan 2019, 13:28THIS IS UNACCEPTABLE
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nomzamo M's update18 Jan 2019, 13:28
Reviewer Update
THIS IS UNACCEPTABLE
nM
nomzamo M's updateReviewer Update
18 Jan 2019, 13:29WHAT IF SOMEONE WAS DYING AND I NEEDED THE MONEY THAN URGENTLY, HONESTLY I NEED FUNDS IN MY ACCOUNTS BY LATE TODAY!!!!
nM
nomzamo M's update18 Jan 2019, 13:29
Reviewer Update
WHAT IF SOMEONE WAS DYING AND I NEEDED THE MONEY THAN URGENTLY, HONESTLY I NEED FUNDS IN MY ACCOUNTS BY LATE TODAY!!!!
nM
nomzamo M's updateReviewer Update
18 Jan 2019, 14:11i just phone the branch again and still no one assisting me,they all give me attitude.
nM
nomzamo M's update18 Jan 2019, 14:11
Reviewer Update
i just phone the branch again and still no one assisting me,they all give me attitude.
nM
nomzamo M's updateReviewer Update
24 Jan 2019, 12:45still no feedbank
nM
nomzamo M's update24 Jan 2019, 12:45
Reviewer Update
still no feedbank
Capitec Bank's replyOfficial
24 Jan 2019, 16:38Good day Miss Mhlungu
Please be advised response was sent via email to you.
Kind regards
Wendy Mbelekane
Complaint ManagementCapitec Bank
Please be advised response was sent via email to you.
Kind regards
Wendy Mbelekane
Complaint ManagementCapitec Bank
Capitec Bank's reply24 Jan 2019, 16:38
Official
Good day Miss Mhlungu
Please be advised response was sent via email to you.
Kind regards
Wendy Mbelekane
Complaint ManagementCapitec Bank
Please be advised response was sent via email to you.
Kind regards
Wendy Mbelekane
Complaint ManagementCapitec Bank
nM
nomzamo M's updateReviewer Update
25 Jan 2019, 14:50no email was sent to me,
you should've call me if you were serious, you people are full of ****.
nM
nomzamo M's update25 Jan 2019, 14:50
Reviewer Update
no email was sent to me,
you should've call me if you were serious, you people are full of ****.