LM
Lesego M

1 reviews | Active since Aug 2015

22 Aug 2015, 13:40

The bank that aids **********

I was de*****ed a some of money by a person who is a Capitec Bank account holder. This matter was reported to the SAPS and to assist with the investigation there was a requirement of the crime scene (which refers to the location at which the money was withdrawn). Capitec was contacted through the client care centre and according to the guy that helped us, we were to receive this information from the ***** department on the following day. It has been 2 days now and we still waiting for a response!<br>

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Replies (1)
Capitec Bank
Capitec Bank's reply24 Aug 2015, 09:03
Official
Hello DaLes1,

I acknowledge your posting, and have referred it to Megan Martin for immediate attention.

Feedback will be provided within 3 working days, and I trust that this situation will be resolved to your satisfaction.

Complaint Management
Capitec Bank