1 reviews | Active since Jul 2015
The bank made me feel stupid.
I am disappointed with Capitec, I have made a immediate payment from STD bank to Capitec and did not go through, I tried doing another one from FNB to Capitec and still don't go through until now 12:07 03/08/2021. I went Braamfontein branch this morning to query and was told they can't help since they were the recipient bank and not the sender, I then decided to call standard onces again to assist, then they hooked up the line with Capitec technical where I was told they were having technical issues with monies coming on from other banks. So , I was charged for those immediate transaction and I needed to send that money out, the only reason I did an immediate payments. Capitec has to pay back charges for what I requested never happened immediately as it should have.
The bank made me look stupid so as to I did not know what I was doing.
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thanks for assisting to resolve this Capitec
Thanks for assisting to resolve this Capitec
