JJ
Johnnie J

1 reviews | Active since Mar 2012

04 Aug 2021, 15:34

That is the way it is

Only one atm at mall of Africa is working. I wanted to deposit in the branch and i was told that they dont accept deposits in the branch. The lady behind me indicated that its the second time she is back as only one atm has been working since this morning. The line for the one atm is long but nothing is being done. When i asked what they are doing to assist the lady at the front just said that is the way it is. They are they only branch not accepting cash deposits even when they see only one atm is working the whole day. Its covid be proactive

0
Replies (1)
Capitec Bank
Capitec Bank's reply04 Aug 2021, 15:46
Official
Good day Johnnie 

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. 

Kind regards 
Capitec Bank