AM
Athenkosi M
1 reviews | Active since Aug 2018
24 Feb 2020, 11:23
That is *****edness from the Bank This mean they Just took my hard earn money for free
Yesterday the 23rd February CAPITEC BANK Took R200.25 on my account. and they say when i call them i owed them Money when i trace this on my statement there no such. The Agent that i call said they will investigate an come back to me NONE of that happened. That is *****edness from the Bank This mean they Just took my hard earn money for free. I am so disappointed in the company.
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Replies (2)
Capitec Bank's replyOfficial
24 Feb 2020, 16:26I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Capitec Bank's reply24 Feb 2020, 16:26
Official
I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Capitec Bank's replyOfficial
25 Feb 2020, 15:14Good day
As discussed telephonically, I trust that your issue is now resolved.
Kind regards
Complaint Management
Capitec Bank
Capitec Bank's reply25 Feb 2020, 15:14
Official
Good day
As discussed telephonically, I trust that your issue is now resolved.
Kind regards
Complaint Management
Capitec Bank