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Lee-roy Langenhoven

1 reviews | Active since Dec 2016

18 Oct 2017, 10:49

Thanks a Million Capitec

My money was refunded. Special thanks to Miss Nwabisa Tom Who phoned and explained to me and thanx to everyone who helped

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Replies (5)
Capitec Bank
Capitec Bank's reply18 Oct 2017, 12:02
Official

Thank you for your comments. Capitec Bank has established a reputation for delivering service excellence, and we're pleased to hear about your great experience.

I will pass on your kind words to Nwabisa Tom, we trust that your future association with Capitec Bank will continue to live up to your expectations.

Complaint Management

Capitec Bank

LL
Lee-roy Langenhoven's update04 Sept 2019, 12:20
Reviewer Update
I hope you guys can help me again. on the 04/ 09/2019 i was put under Sequestration by you guys for no apparent reason. I have a loan and credit card with you but have no arrears. No one can explain it to me and how am i suppose to know what my security answers are after years. at the branch they couldn't even help me.
Capitec Bank
Capitec Bank's reply04 Sept 2019, 12:31
Official
I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
 
Feedback will be provided within five working days.  I trust that this situation will be resolved to your satisfaction.

Kind regards
Capitec Bank 
LL
Lee-roy Langenhoven's update05 Sept 2019, 06:59
Reviewer Update
My contact number is ***
Capitec Bank
Capitec Bank's reply08 Oct 2019, 08:07
Official
Good day

As discussed telephonically, the matter has been resolved.

Kind regards
Complaint Management
Capitec Bank