LJ
Lydia J
1 reviews | Active since Jul 2018
10 Feb 2021, 11:29
Thankful
I registered in a site for a free resume that costed $1.95 for 14 day trial, only to find out they will debit $29 after the trial and their terms and conditions clearly states , in case of unintentional purchase you will get refunded but it was a lie they completely disagreed, I contacted my bank and stressed my issue with them and to my surprise after 2 days the money was back into my account. Thank you so much . I am grateful. Not to forget the consultant that escalated the issue, she handled the matter very well and escalated it to the relevant department keep up the good work.
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Replies (1)Capitec Bank's replyOfficial
10 Feb 2021, 13:37Good day Lydia
Thank you for taking time to acknowledge great service, it makes our jobs worthwhile ????
We appreciate it! Thank you for the feedback. We’re glad to be a part of your financial journey.
Kind regards
Capitec Bank
Thank you for taking time to acknowledge great service, it makes our jobs worthwhile ????
We appreciate it! Thank you for the feedback. We’re glad to be a part of your financial journey.
Kind regards
Capitec Bank
Capitec Bank's reply10 Feb 2021, 13:37
Official
Good day Lydia
Thank you for taking time to acknowledge great service, it makes our jobs worthwhile ????
We appreciate it! Thank you for the feedback. We’re glad to be a part of your financial journey.
Kind regards
Capitec Bank
Thank you for taking time to acknowledge great service, it makes our jobs worthwhile ????
We appreciate it! Thank you for the feedback. We’re glad to be a part of your financial journey.
Kind regards
Capitec Bank
